According to IDC, 85% of enterprise decision-makers say they have two years to make significant inroads into digital transformation or they will fall behind their competitors and suffer financially.
While many Digital Transformation initiatives are focused on improving the customer experience, often too little attention is paid to the customer-facing operational decisions that impact customers every day. To get the most from your Digital Transformation efforts, your customers’ experience and the decisions that impact it cannot be ignored.
That’s why experts recommend incorporating Digital Decisioning into your Digital Transformation strategy. Digital Decisioning is a proven approach to operational decision-making that radically improves performance. Digital Decisioning is also the key to delivering real value from AI and machine learning.
In this webinar, hear Digital Decisioning pioneer, James Taylor, explain how this approach is a key component to achieving your objectives with your Digital Transformation initiatives. He will discuss several valuable use cases and show you the path to the winning side of Digital Transformation