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Posts Tagged: Business Rules

COVID-19: Increase transparency (Part 3)

Following up on part 1 and part 2, McKinsey's Jump-starting resilient and reimagined operations highlighted how COVID-19 will rapidly increasing expense transparency in organizations. Increasing transparency generally is one of the key benefits of our approach to...

COVID-19: It’s time to transform (Part 1)

A recent McKinsey paper titled Jump-starting resilient and reimagined operations had some great advice for operational executives working on re-starting and reimagining their operations for a COVID-19 world. In particular, it identified 5 themes that will share...

Fraud, AI and Digital Decisioning

Automating decisions about transactions lets them be handled in real-time, providing better customer service. If that decision fails to detect fraudulent transactions, this lets fraud into the system. Once a fraudulent transaction has been allowed, you are committed...

Innovating the Insurance Customer Experience

Innovating the Insurance Customer Experience

By:  Zoe Zhou There is a common high-level customer journey for insurance customers. The customer researches providers and policy options. Once a preferred provider and policy are decided, the customer applies for the policy. If they are approved the policy...

Using Technology to Better Manage Risk in Insurance

Using Technology to Better Manage Risk in Insurance

In February, we published a blog post on “Using Technology to Add Value in Insurance”. In that post, I referenced Matt Josefowticz’s article – Technology May be the Answer for Insurers, but What Was the Question?, in which he states there are only three levers of...

Using Technology to Add Value in Insurance

Using Technology to Add Value in Insurance

Matt Josefowticz wrote a great piece recently - Technology May be the Answer for Insurers, but What Was the Question? In this he argues that there are only three levers of value in insurance: 1. Sell More 2. Manage Risk Better (aka underwriting and...

Five Reasons to Fire Your Rules Consultant

Five Reasons to Fire Your Rules Consultant

We do a lot of decision management projects, helping clients adopt the technologies and approaches they need to succeed with digital decisioning and decision automation. One of the key technologies for these types of projects is a Business Rules Management System...

Decision Modeling and DMN for IBM Customers – New Brief

Decision Modeling and DMN for IBM Customers – New Brief

We have a new Leading Practices brief available - Decision Modeling and DMN for IBM Customers. IBM has long been a leading player in business rules management systems and Decision Management Solutions has many customers using IBM Operational Decision Manager in North...

Decision Modeling and IBM Operational Decision Manager

IBM yesterday announced that Operational Decision Manager v8.10 (ODM - IBM's Business Rules Management System) will be available in December and will support decision modeling. This is great news as it will bring the Decision Composer functionality IBM has been...

Personalizing Insurance Marketing with Decision Management

Personalizing Insurance Marketing with Decision Management

A key way for insurers to respond to disruption in the insurance market is to more effectively personalize their marketing. Targeting prospects and especially customers with unique, personalized messages is a way for traditional carriers to be “disruptive”. Indeed...

Aragon Research: Decision Management Platforms

Jim Sinur of Aragon Research just released a new report: Decision Management Platforms Sharpen Decision Outcomes for Enterprises An organization’s ability to execute superior decisions will be a huge differentiator in today’s ever-changing business environment....

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