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Posts Tagged: Business Rules
New Class Announcement and Fall Training Schedule

New Class Announcement and Fall Training Schedule

We have three upcoming training classes in November. These are all delivered live and online so you can attend from anywhere. The first training is a new class held November 2-4: "Operationalizing Machine Learning with DMN." In this class, you will learn how to...

Decide to Decide Digitally: New Forrester Research

Decide to Decide Digitally: New Forrester Research

Mike Gualtieri and Boris Evelson of Forrester recently published a great new paper Introducing AI-Powered, Human-Controlled Digital Decisioning Platforms (subscription or payment required) and you should get access to this paper and read it now. It's got some great...

COVID-19: Increase transparency (Part 3)

Following up on part 1 and part 2, McKinsey's Jump-starting resilient and reimagined operations highlighted how COVID-19 will rapidly increasing expense transparency in organizations. Increasing transparency generally is one of the key benefits of our approach to...

COVID-19: It’s time to transform (Part 1)

A recent McKinsey paper titled Jump-starting resilient and reimagined operations had some great advice for operational executives working on re-starting and reimagining their operations for a COVID-19 world. In particular, it identified 5 themes that will share...

Fraud, AI and Digital Decisioning

Automating decisions about transactions lets them be handled in real-time, providing better customer service. If that decision fails to detect fraudulent transactions, this lets fraud into the system. Once a fraudulent transaction has been allowed, you are committed...

Innovating the Insurance Customer Experience

Innovating the Insurance Customer Experience

By:  Zoe Zhou There is a common high-level customer journey for insurance customers. The customer researches providers and policy options. Once a preferred provider and policy are decided, the customer applies for the policy. If they are approved the policy...

Using Technology to Better Manage Risk in Insurance

Using Technology to Better Manage Risk in Insurance

In February, we published a blog post on “Using Technology to Add Value in Insurance”. In that post, I referenced Matt Josefowticz’s article – Technology May be the Answer for Insurers, but What Was the Question?, in which he states there are only three levers of...

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