by James Taylor | Jun 18, 2020 | AI, Business Re-Design, Decision Automation, Decision Management, Digital Business, Machine Learning, Strategy
Following up on part 1, part 2, and part 3, McKinsey’s Jump-starting resilient and reimagined operations discussed the impact of COVID-19 on the future of work. We are already seeing radical changes in how people work, especially with remote collaboration and...
by James Taylor | Jun 16, 2020 | Business Re-Design, Business Rules, Decision Automation, Decision Management, Decision Modeling
Following up on part 1 and part 2, McKinsey’s Jump-starting resilient and reimagined operations highlighted how COVID-19 will rapidly increasing expense transparency in organizations. Increasing transparency generally is one of the key benefits of our approach...
by James Taylor | Jun 11, 2020 | Business Re-Design, Decision Automation, Decision Management, Decision Modeling
Following up on part 1, McKinsey’s Jump-starting resilient and reimagined operations also talked about the impact of COVID-19 in accelerating end-to-end digitization. Many organizations were on this journey already but the need to support remote customers and...
by James Taylor | Jun 10, 2020 | Business Re-Design, Business Rules, Decision Automation, Decision Management, Decision Modeling, Digital Business
A recent McKinsey paper titled Jump-starting resilient and reimagined operations had some great advice for operational executives working on re-starting and reimagining their operations for a COVID-19 world. In particular, it identified 5 themes that will share...
by James Taylor | May 7, 2019 | AI, Business Intelligence, Business Re-Design, Decision Management, Digital Business
Cathy O’Neill wrote an interesting piece on regulating automated decision making recently. I am not going to argue about whether use of algorithms should or should not be regulated because I think it is inevitable that they will be. The question is how companies...
by James Taylor | May 1, 2019 | Business Intelligence, Business Re-Design, Decision Management, Decision Modeling, Digital Business, Insurance, Strategy
In February, we published a blog post on “Using Technology to Add Value in Insurance”. That post, referenced Matt Josefowticz’s article – Technology May be the Answer for Insurers, but What Was the Question?, in which he states that there are only three levers of...