by James Taylor | Jan 24, 2023 | Business Intelligence, Case Studies, Claims, Decision Management
This is the final entry in a set of three posts – you can see the first on Reducing the cost of manual claims handling here and the second on Fast-tracking disability claims here. Each post is a real-world story that illustrates the importance of handling your claims...
by James Taylor | Jan 17, 2023 | Business Intelligence, Case Studies, Claims, Decision Management
This is the second in a set of three posts – you can see the first on Reducing the cost of manual claims handling here. The series is designed to use specific real-world stories to illustrate the importance of handling your claims effectively, not just efficiently....
by James Taylor | Jan 3, 2023 | Business Intelligence, Case Studies, Claims, Decision Management
Our CTO, Ryan Trollip, recently gave a webinar on claims automation with our partner Red Hat. Many companies spend heavily automating their claims process, but this spend is largely on handling a claim efficiently not on claims handling effectiveness. Digitizing...
by James Taylor | Aug 22, 2022 | AI, Business Intelligence, Business Rules, Decision Automation, Decision Management, Digital Business
COVID-19 accelerated the need for next-generation claims-processing goals. To make these capabilities a reality and create long-term value, insurers should focus on five key areas. Digital natives—millennials and GenZ’ers increasingly expect seamless, omnichannel, and...
by Ashton DeKeyrel | Jan 21, 2022 | AI, Business Architecture, Business Intelligence, Decision Automation, Decision Management
Continuing our series on AI management options (kicked off by the HBR article Managing AI Decision-Making Tools), the next option is Human on the Loop (HOTL). HOTL systems are most common in situations there is a need for 100% straight through or automated processing...
by DMS Marketing | May 12, 2021 | Business Intelligence, Business Process, Business Rules, Decision Management, DMN
by Charlotte DeKeyrel, Expert Decision Modeler Decision Management Solutions You know who they are—the members of the brain trust in your organizations. They are the seasoned subject matter experts who understand business decision-making and business processes down to...
