McKinsey recently published a great piece aimed at B2B companies called The new B2B growth equation. This focused on how B2B Customers want an “always-on, personalized, omnichannel experience”. These customers want more from their B2B sellers — “more channels, more...
Continuing our series on AI management options (kicked off by the HBR article Managing AI Decision-Making Tools), the next option is Human on the Loop (HOTL). HOTL systems are most common in situations there is a need for 100% straight through or automated processing...
Organizational decisions are not as effective as they could be because organizational knowledge is not directly connected to the decisions that impact business performance. Decision modeling helps deploy existing knowledge and highlights knowledge gaps that need to be...
Enterprise Architects partner with the business to help them take full advantage of the technologies that their organizations are using, or should be using, like advanced analytics and AI. They map technologies to the business requirements, and ensure that...
How your organization makes decisions drives the rest of the business environment - processes, events, data and the org-chart. A decision-centric view of a Modern Business Architecture is an essential organizing principle to deal with the data-driven, today's...