by James Taylor | Jul 24, 2023 | AI, Machine Learning
We’ve talked about different kinds of ML/AI in other posts and covered both Interface AI and Research AI. Today we’re talking about operational AI – the most powerful approach to applying ML and AI. If you want to MAKE money from applying ML and AI rather than simply...
by James Taylor | Jul 14, 2023 | AI
I introduced our overall approach to ML/AI and then discussed the role of Interface AI in operations. Research AI is perhaps the most common use case for ML and AI – and the one least likely to generate value. Research AI is all about the insight it generates....
by James Taylor | Jul 7, 2023 | AI, Machine Learning
In the first post in this series, I introduced the different ways ML/AI could be used to improve business operations. Perhaps the most accessible and understandable is what we call Interface AI. Interface AI includes natural language processing, image and handwriting...
by James Taylor | Jun 30, 2023 | AI, Machine Learning
All our customers have tremendous interest in AI and ML – artificial intelligence and machine learning – across every industry and in companies of every size. Yet the very power of the phrase, and the breadth of interest, reveal one of its challenges: The term is too...
by James Taylor | Jan 24, 2023 | Business Intelligence, Case Studies, Claims, Decision Management
This is the final entry in a set of three posts – you can see the first on Reducing the cost of manual claims handling here and the second on Fast-tracking disability claims here. Each post is a real-world story that illustrates the importance of handling your claims...
