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Articles

James Taylor

Real-time Decisions – On your Mainframe!

There’s a great value proposition for real-time decisions and an established technology stack, including machine learning, business rules, AI, and decision automation platforms. But have you ever thought about pushing your real-time decisions to your mainframe? And, if not, why not?

James Taylor

A Model For Human-Governed AI In Business

As AI and machine learning become more powerful and capable of making decisions, it is essential that humans remain in control.

James Taylor

Using Decision Intelligence To Unlock Excellence In Customer Experience

Decision Intelligence is more than just a new name for existing technology and success requires treating it as such.

Digital Twins: The Solution To Better Decision-Making

James Taylor

Digital Twins: The Solution To Better Decision-Making

Digital decisioning twins can give you a powerful way to continuously improve your operations.

Michael Ross and James Taylor

Managing AI Decision-Making Tools

The nature of micro-decisions requires some level of automation, particularly for real-time and higher-volume decisions.

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